Cancel future renewal
Paid subscriptions renew monthly in USD. Request cancellation through account support or by emailing support@cloudglareit.shop before the next renewal. Cancellation stops future charges; access and remaining included credits continue until the end of the current paid billing period.
Credits and completed digital use
Credits already used for listing packs, image generation or exports are not refundable because the requested digital operation has been supplied. Unused credits do not have cash value and are not transferable.
Billing errors and duplicate charges
Contact us promptly with the billing email, charge date, plan and transaction reference. Confirmed duplicate or incorrect charges will be corrected through the payment provider. We may request identity verification to protect the account.
Consumer cancellation rights
Statutory consumer rights are unaffected. Where a legal cooling-off right applies to digital services, starting immediate supply may affect that right after express consent and acknowledgement. We assess valid statutory requests according to the user's location, use already supplied and applicable law.
How refunds are returned
Approved refunds are returned to the original payment method. Provider and banking times vary. We do not issue cash alternatives or transfer refunds to a different account.